International Women’s Day – Tribute to Lorriane Nelson (aka “Audrey Audix”)

I know this is a day old, but earlier today, I was thinking of an empowering woman related to my site. I am not a big believer of social trends via a hashtag; but I thought in a world of people becoming more and more “bossier”, more and more emotional, and always have a grudge against some “bossy” figure; especially in technology; I thought of all the women in the world, should be the voice of AUDIX. Below is a snopysis of a previously posted article of the email interview of what Avaya sometimes described her voice as “Audrey Audix” in the Modular Messaging platforms.   I guess I could also classify this post as a belated/redefined “Woman Crush Wednesday” even though I am a MUCH younger guy.

(BTW: that static page of AUDIX within the Tribute to System 75 has been finally taken down since we have new stuff since.)

With the decline of voicemail boxes and Avaya’s questionable future, I have to interject some editorials; I’ve used and heard other voicemail systems, and let me say some of the prompts are often rude, crude or just plain condensing. Women sounding like men, ordering you to hang up at gunpoint, etc. Lorriane is far from the competition.  Remember, she always recorded the prompts err, fragments with a smile.


This investigative project is mostly the background to the voice behind the legendary voice mail system, that has been branded AUDIX (the acronym known as Audio Information Exchange), Intuity, Modular Messaging and smaller systems like Partner and Merlin Messaging. Technical information or specific dates or years is not part of the narrative because she doesn’t have that information. Regardless, the early days of the enterprise voicemail system has some interesting history in itself.

 Despite her claim to fame, she was not the first voice of Audix.  According to her, a woman with a Texan drawl (the person’s name is unknown) had done the prompts for at least Release 1. The Bell Labs team wanted the voice to sound more New York, however they didn’t know where to go. Hey I wouldn’t blame them too. In the world of business, if you had a Texan (or heck someone from the West Coast) giving you prompts, would you go asleep or a loose a prospective customer? Especially when a product of AT&T was about to evolve into the competitive marketplace during the time Divestiture?

A man who had once worked on a Bell Labs project of a system with an A/V interface that could bridge such equipment in various rooms or classrooms through a telephony system; was tasked to find the voice. The said project is believed to never gone to market. This manager called a film producer in the Yellow Pages and asked he knew any voice over talent. The film producer had recommended a radio talent to the Bell Labs manager. They spotted a radio news reporter in the Denver market who worked at KADE in Boulder, then KADX going by the name “Lauren Hendricks.”

You can read more by clicking here.